Frequently Asked Questions

All of the above. We handle kitchen and bath remodels, room additions, decks and pergolas, siding and windows, and ground up custom home construction, though full remodels and additions are our main focus.

We focus on full home remodels and additions, that's where we do our best work. If you're looking for a standalone small job, like a single fixture swap, we may not be the right fit, but call and we'll tell you honestly either way.

Both. Ground up custom home construction is part of what we do, managed the same way as a remodel: one point of contact from permits to final walkthrough.

We handle the whole thing ourselves: the initial walkthrough, the estimate, running the job site, and the final invoice. You're dealing with one point of contact, not a rotating cast of project managers and account reps.

It depends entirely on scope. We'll give you a real timeline after the walkthrough, not a guess that doesn't hold up.

With an interior renovation, typically you will not be able to live in the house during construction. We plan around seasonal opportunities and the client's day to day life.

Yes, permitting is handled as part of the project for jobs that need it.

It depends on the scope, so we don't quote a number until we've walked the property.

Pine Rock is a smaller, lower overhead operation on purpose. Sales, project management, and invoicing are all handled directly instead of layering on the costs a bigger firm carries, so you get high end work without paying for a big firm's markup. We're not going to be the cheapest bid you get, but the value holds up.

Payment terms are laid out in your estimate before work starts, so there are no surprises.

We're based in Flagstaff, with just as much work happening in Sedona, where a lot of clients find us through word of mouth. We also take projects in Parks, Munds Park, and Bellemont. If you're close to one of these and not sure, just call and ask.

Yes, we regularly work around the shorter building season and seasonal occupancy that come with vacation properties there.

Yes, that's common in Parks and parts of Flagstaff. We plan around those systems rather than treating them as an afterthought.

Yes. Our work is backed by a written warranty.

Yes. We can provide license and insurance details on request.

Yes, check out our featured case study, and ask during your walkthrough, we can usually point you to nearby projects.